© 2026 Namara | Privacy Policy
At Namara, accessible from https://namarawater.ai/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Namara and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Namara. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Namara follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Namara.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Namara, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Namara has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Namara’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Namara does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Our Privacy Policy was created with the help of the Privacy Policy Generator.
SMS Terms
By providing your mobile number and opting in during device setup, you agree to receive text messages from Namara related to your Namara device and account.
- Program description. Namara sends account and service messages: device status you request, leak and water-safety alerts, battery and connectivity notices, and replies to your texts. You can also text us to check your water status and control your valve.
- How you opt in. You provide your mobile number and consent during device onboarding. Consent is not a condition of purchase, and we do not text numbers that have not opted in.
- Message frequency. Varies based on your device activity and the alerts you enable — typically a few messages per month. We do not send promotional or marketing texts through this program.
- Cost. Message and data rates may apply, depending on your mobile carrier and plan.
- Opt out — reply STOP. Text STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) at any time to stop all messages. We will send one confirmation and then no further texts. Text START to opt back in.
- Help — reply HELP. Text HELP (or INFO) for information about the program and how to reach support.
- Carriers. Carriers are not liable for delayed or undelivered messages.
- Privacy of your number. We do not sell or share your mobile number or SMS opt-in information with third parties or affiliates for their marketing purposes. SMS consent is used only to operate this messaging program.
Information we collect
Account and contact details you provide (name, mobile number, service address), and device and water-system data your Namara unit reports (pressure, flow, usage, leak/safety events, battery, connectivity) used to operate the service and send you alerts.
How we use your information
To provide and improve the service, send the alerts and messages described above, support your account, and meet legal and safety obligations. We do not sell your personal information.
Data sharing
We share data only with service providers that help us operate (e.g., cloud hosting and messaging delivery), and only as needed to run the service — never with third parties for their own marketing.
Your choices
You can opt out of texts any time (reply STOP). To access, correct, or delete your information, or for any privacy question, contact us below.
Contact
Namara Water Technologies 2292 Faraday Ave, Carlsbad, CA 92008 Email: support@namarawater.ai

